For pilot enquiries, government partnerships, technical support, or DPDP grievance redressal. We respond within 72 hours.
Grievance Officer — DPDP Act 2025 §13
COGNOSHIFT PRIVATE LIMITED
If you have a complaint or grievance about how we process your personal data, you have the right to raise it with our Grievance Officer under Section 13 of the Digital Personal Data Protection Act, 2025.
Email: grievance@cognoshift.in
Response time: Within 72 hours of receipt
Resolution target: 30 days as per §13(1)
Data Principal Rights (DPDP §11–§14)
Right to Access (§11)
Request a summary of personal data we hold about your organisation.
Right to Correction (§12b)
Request correction of inaccurate or incomplete personal data.
Right to Erasure (§12c)
1-click deletion available in your Tenant Portal. Or email us.
Right to Nominate (§14)
Nominate a representative to exercise your data rights on your behalf.
Grievance Redressal (§13)
Raise a complaint about our data processing practices.
All Enquiries
Sales, pilot programmes, technical support, billing, DPDP / privacy matters, and all other enquiries:
grievance@cognoshift.inResponse within 72 hours · Mon–Sat
Registered Company